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<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" colspan=2 height=82 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> <B> <TABLE BORDER="0" CELLPADDING="0" CELLSPACING="0" WIDTH="774" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" ALIGN="LEFT" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP BGCOLOR=#000000 HEIGHT= 18 ><NOBR><div> <B>   </B><A HREF="index.htm" TARGET="_top" TITLE="epaa.org home"><U><B>home</B></U></A><B>   |   </B><A HREF="id2.htm" TARGET="_top" TITLE="members"><U><B>members </B></U></A><B>  |   </B><A HREF="id16.htm" TARGET="_top" TITLE="services"><U><B>services</B></U></A><B>   |   </B><A HREF="id4.htm" TARGET="_top" TITLE="education"><U><B>education</B></U></A><B>   |   </B><A HREF="id14.htm" TARGET="_top" TITLE="Calendar"><U><B>calendar </B></U></A><B>  |   </B><A HREF="id6.htm" TARGET="_top" TITLE="links"><U><B>links</B></U></A><B>    |   </B><A HREF="id7.htm" TARGET="_top" TITLE="publications"><U><B>publications</B></U></A><B>   |   </B><A HREF="id8.htm" TARGET="_top" TITLE="faq"><U><B>faq</B></U></A><B>   |   </B><A HREF="id9.htm" TARGET="_top" TITLE="contact us"><U><B>contact us</B></U></A></div> </NOBR></tD> </tR> <tR> <tD VALIGN=TOP BGCOLOR=#000000 HEIGHT= 76 ><NOBR><div> <B><IMG SRC="0050c460.jpg" border=0 width="780" height="70" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></div> </NOBR></tD> </tR> </TABLE></B></div> <bR> <bR> <bR> <bR> <div> <B>oioi</B></div> <div> </div> </td> </tr><tr> <td valign="top" width=175 BGCOLOR="#0066CC" TEXT="#080000"> <div> <B><U>December 2001 Newsletter</U></B></div> <div> <I>Interim Committees Tackle Tough Issues</I>  </div> <div> by David Mintz</div> <bR> <div> <I>Living in Your Property Management Marketing Niche</I></div> <div> by Ernest F. Oriente</div> <bR> <div> <I>Gas Pipeline System Operator Qualification</I></div> <div> by Tom Bussard</div> <bR> <div> <I>Self Motivation - The Fuel of Occomplishment</I></div> <div> by Andrew Botieri</div> <bR> <div> <I>Employees are Keys to Keeping Customers</I></div> <div> by Vicki Lenz</div> <bR> <div> <U>Other Features:</U></div> <div> <I>Freshen Up Carpets</I></div> <div> <I>Improve These Three Sales Strategies and Increase Your Occupancy</I></div> <div> <I>Pools, Pools, Pools</I></div> <bR> </td> <td valign="top" height=398 BGCOLOR="#FFFFFF" TEXT="#080000" background="01e00c00egerdp.png"> <bR> <bR> <bR> <div>   </div> <bR> <div>      </div> <bR> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="1" WIDTH="590" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 660 WIDTH="584"><div> Newsletters from the El Paso Apartment Association: <I><B>EPAA Newsletter</B></I> and Texas Apartment Association:  <I><B>TAA News and Views</B></I><FONT SIZE="2" COLOR="#000000" FACE="Arial" ><I><B> </B></I></FONT>are mailed to members monthly.  Bi-monthly and Quarterly publications include National Apartment Associations <I><B>Units</B></I> magazine and TAA's <I><B>Texas Apartments</B></I> magazine.  Members also receive an annual <I><B>Directory of Apartments, </B></I>which lists every member property and management company and a <I><B>TAA Redbook</B></I>.</div> <bR> <div> <I><B>EPAA Newsletter</B></I></div> <bR> <div> Our monthly newsletter features news and information affecting the apartment industry on a local, state and national levels. Contains informational articles on every aspect of apartment management as well as advertising and a buyer's guide to products and services offered by our associte members.</div> <bR> <div> <I><B>TAA News & Views</B></I></div> <bR> <div> This monthly newsletter includes information about regulatory and legislative issues, updates on employment law matters, details about upcoming educational programs and other association events, and other news about the association. No advertising.</div> <bR> <div> <I><B>Texas Apartments</B></I><B> magazine</B></div> <bR> <div> This four-color, quarterly magazine features articles on legal issues affecting the rental housing profession, property management topics, personal development, new TAA products and services, and legislative issues. </div> <bR> <div> <I><B>Units</B></I><B> magazine</B></div> <bR> <div> For a national perspective, EPAA members also receive <I>Units</I>, the bimonthly, four-color magazine published by the <A HREF="http://www.naahq.org/" TARGET="_top" TITLE="http://www.naahq.org/"><U>National Apartment Association</U></A>.</div> <bR> <div> <I><B>TAA Redbook</B></I></div> <bR> <div> The Redbook is a compendium of landlord-tenant laws with amplifying commentary. Upon joining, each new member is provided a Redbook.</div> </tD> </tR> </TABLE></div> <bR> <bR> <bR> <bR> <bR> <bR> </td> </tr></table></body>